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Course Overview
Critical to Project Management is the ability to leverage the full abilities of the available resources and maximise the effectiveness of the entire project team. Volatile team members, part-time resources, matrix management, and seniority issues can all conspire to pose obstacles to successful project delivery. This course provides Project Mangers with a unique opportunity to develop core competencies in essential \'people skills\' - how to improve self-understanding, understanding how you relate to others, and assessing your personal effectiveness when managing others. Motivation, leadership, delegation, coaching, team building and problem solving skills are all identified and developed.

Course Objectives
At the end of the course delegates will be able to:
• Establish a team identifying sources available and understand legislative requirements
• Recognize impact of cultural and ethical issues and manage them effectively
• Understand and define competency assessment methods, activities and their benefits
• Define development opportunities, setting goals and measures
• Develop coaching and mentoring skills
• Understand key elements in inducting individuals and the team
• Describe methods of motivating teams and individuals
• Understand leadership characteristics
• Define team goals and build an effective environment
• Understand methods for accelerating team building and the use of team tools.

Course Outline
• The Project Manager’s role
• Leadership styles in the project environment
• Building the project team
• Managing the individuals in projects
• Motivating to achieve project success
• Persuasive and influential communication
• Difficult situations – influencing senior managers successfully
• Managing stress in yourself and others