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Course Overview
As a Newly-Appointed Manager there comes a sense of satisfaction, but also a sense of anxiety. How will you make the transition, what skills are required and how will you cope? These are normal and common questions which are answered in a practical and real way during this course. You will learn how to make the move to management and discover the fundamentals of working as a manager. You will be shown a step-by-step guide to adjusting to your new role and avoiding the many common mistakes of new managers. So if you are an existing manager, or you have management ambitions, give yourself the best opportunity to succeed and join this course.

Course Objectives
At the end of the course delegates will be able to:
• Recognise and avoid the common mistakes made by managers.
• Prioritise your time and delegate effectively.
• Effectively plan and structure your own and your team’s priorities.
• Maintain a highly motivated and effective team.
• Manage performance and provide motivational objectives and constructive feedback.
• Recognise the need for change within organisations.

Course Outline
• Making the move to management.
• How to be accepted as a manager.
• The skills and role of the manager.
• How to assume the role of team leader.
• Determining your management style.
• Planning and organising work.
• The skills of managing people.
• Dealing with senior management.
• Managing people’s performance.
• Conflict management.
• Action plan for the future.