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Course Overview
Many in business find that they are expected to use certain applications on their computers. However, their knowledge stops there and they don\'t feel comfortable with the machine on their desktops. This survey course covers the basics of information technology for managers and others. It explains the theory and terminology of computers as they are used in organizations. This course includes hands-on exercises each week to solve a common business need.

Course Objectives
At the end of the course delegates will be able to:
• Learn the core terminologies in IT management today
• How the computer can enhance your productivity as a senior manager
• Discover how IT can help achieve corporate objectives
• Effectively work with the IT department to reduce the risk of project failures and make the most of your IT investments
• Know what questions to ask and what information to provide to enhance IT and non-IT collaboration

Course Outline
• How IT can improve productivity
• How IT is used across the spectrum of business functions
• IT vocabulary
• Organization and activities of the IT department
• The economics of IT-related projects
• Identifying, measuring and managing IT value
• Understanding IT cost drivers
• How the non-IT executive can make the IT department more effective – and vice versa
• Including IT in budgeting and business planning
• Managing a joint project plan
• Using IT for future competitive advantage

Laptop Included