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Course Overview
This is a practical course, which will enable participants to encourage members of their team to work co-operatively with others within their own team and with other departments to optimise their collective contribution. The course covers aspects of team dynamics, leadership and group problem solving.

Course Objectives
At the end of the course delegates will be able to:
• Ensure members of the team understand the team goals or objectives
• Identify and utilise individual strengths
• Ensure effective communication between team members
• Encourage challenges and input from team members
• Develop mutual trust between team members
• Involve team members in decision-making
• Manage team lifecycles proactively
• Recognise and deal with conflict within the team
• Provide team members with constructive feedback

Course Outline
• The Power of a Team
• The Team Climate
• Team Roles
• Team Leadership
• Team Problem-Solving
• Personal Development Plan