DateVenuePrice
| Apr 18 2012 - Apr 21 2012 | Lagos | ₦ 120,000 |  |
| Aug 22 2012 - Aug 25 2012 | Lagos | ₦ 120,000 | |
Duration: 3 days
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Course Overview
This course focuses on the different theories behind counselling techniques and their application during the counselling process. You will learn about the key principles and applications of different theoretical approaches to counselling.
Course Objectives
- Counselling and other forms of individual help
- Counselling in the work context
- Counselling versus coaching
- Counselling versus sympathy
- Managers as counsellors
- When is counselling appropriate
- What sort of problems come up in counselling
Course Outline
- Counselling placed into the working context
- Recognising signs and when to introduce counselling
- Setting the scene - preparing for the counselling interview
- Controlling the interview
- Active listening and questioning techniques - knowing when to question and when to listen
- Empathy and sensitivity
- Uncovering problems and introducing a framework to support the problem solving process
- Identifying options and solutions including external/internal systems of support
- Analysis of workplace situations
- Practical sessions to develop personal counselling skills
*Course fee is not inclusive of VAT