DateVenuePrice
| Jan 31 2012 - Feb 02 2012 | Lagos | ₦ 70,000 |  |
| Jun 06 2012 - Jun 08 2012 | Lagos | ₦ 70,000 | |
| Oct 01 2012 - Oct 03 2012 | Lagos | ₦ 70,000 | |
Duration: 2 days
To arrange an alternative date for this course, please select the following: 
Course Overview
The Balanced Scorecard is a framework to help organisations to clarify their vision and strategy and translate them into operational objectives that drive both performance and behaviour. Over the last decade the Balanced Scorecard has become established management best practise for the private sector but is equally applicable and beneficial for the public sector. Therefore for the benefit of effective delivery, this programme uses a lively mixture of theory and work on public sector case studies to help delegates gain a thorough understanding of the benefits and challenges of implementing a Balanced Scorecard in the public sector.
Course Objectives
- Describe the structure and typical content of a public sector Balanced Scorecard.
- Build a Balanced Scorecard for a public sector organisation.
- Use a Balanced Scorecard in a management-for-results environment.
- Understand how to use the Balanced Scorecard to align operational activity with strategy.
- Understand the Change Management implications of implementing a Balanced Scorecard.
Course Outline
Balanced scorecard
- Performance measurement.
- Outcomes and performance drivers.
- Structure of a Balanced Scorecard.
- Target setting.
- Performance measures for the four perspectives.
Developing a Balanced Scorecard
- The key process steps to develop a Balanced Scorecard.
- A timetable for development and involvement.
- Identifying and rationalising strategic initiatives.
- Assessing and managing risks.
Public administration
Strategic management
Strategic planning
Strategy alignment
Strategy execution
Strategy focused organization
Strategy maps
*Course fee is not inclusive of VAT